SaviSites.com

UPLOAD PHOTOS - Solution if missing ADD PHOTOS button in Media Gallery

Chrome and other browsers are now hiding flash for all websites by default. We still use flash for a couple features in your website admin.

The most important feature is uploading images into the media gallery.

If you do not see Add Photos button like the screenshot above, when you open the media gallery, then you can follow these quick steps to update your browser settings and make the button appear.

FYI: we noticed Chrome required us to redo these steps after we cleared browser cookies and history. Not sure why Chrome did that, but if you've done these steps and notice down the road that the button is missing again ... you just have to redo these steps. Thankfully it only takes about 30 seconds to fix.

The first video is for CHROME users:

The next video below is for FIREFOX browser:

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Finally, this video below is for Safari browser:

Help, my photobucket images are not working on my website

IMPORTANT: if you have broken images on your website that came with your SaviSites website please contact us. This post is to help users who uploaded their OWN images into photobucket and then used the photobucket links to add each image into their SaviSites website.

Unfortunately Photobucket is no longer allowing users to upload images and then host them on other websites for free. And the price to upgrade for the images to turn back on is expensive. So The bad news is that you either have to pay photobucket to get all images to turn back on 'as is' ... OR you have to manually replace each image. It's frustrating that Photobucket did this, but we understand why they did. They simply couldn't afford to give this service for free anymore as their revenues shrank.

The good news...

1. Your images are not gone. They're still on photobucket if you don't have them saved on your computer. And if you're like me and forgotten which images were even being used on each page, once you're logged into Photobucket you can open the image URL in browser and it will load the image. To do this, right click on each broken image (storefront) and click "Open Image In New Tab." Then you'll be able to see the image. If you don't have saved copy already on your computer, just right click the image that opened in the new browser tab and click "Save Image As" to download the image.

2. You can host the images in your website (for free). You can upload each of the images previously on Photobucket into the IMAGE gallery in your website back-office. Once the images are uploaded into your SaviSites IMAGE gallery, just follow the steps from this video tutorial to replace each photobucket images.

It's a straightforward but let us know if you have any questions.

SaviSites support team
support@savisites.com
(850) 400-1444

Getting Started

Have you purchased a domain name?

If you do not already own a domain name and business email address, you can purchase it HERE (ex: www.ABCbooks.com)

Note: You will need to return back to our website with your domain information to complete the registration.

If you have already purchased a domain and are ready to register, please click HERE

MUST READ If your email is Yahoo, AOL, Hotmail or Gmail

If your website uses an email address from Yahoo, AOL, Hotmail or Gmail for the "public" email address in your admin then you'll want to UPDATE this immediately.

In April these email providers began blocking all emails that say they are sent from their servers if it did not actually come from their server.

For example:

if you're site currently has YourBizName@yahoo.com as the public email address, when customers placed an order they received an order confirmation email with YourBizName@yahoo.com as the FROM email address. Now these larger email providers are rejected/blocking all emails that claim to be from their servers if they did not actually originate from their servers.

Note: this is not a SaviSites-specific issue. It’s affecting all platforms on the internet that previously allowed users to enter any email address as the from address.

WHAT TO DO:

The good news is, there’s a very simple fix to this problem. Change your FROM address to one at your website’s domain.

Continuing the example above, you would change your public email address in your admin from yourbizname@yahoo.com to support@yourbizname.com

Where to update the email address

How do you get an email address with your domain name?

Call your domain registrar (where you purchased your domain name). They can help you setup an email address that matches your domain name for very little cost.

Domestic shipping rates and tips

Here are some helpful tips based on popular services used for shipping books/music.

Media Mail- ONLY for shipping books and media (CD's). Media mail is low in price, but can be slow in delivering the product. Price does vary based on zip code and weight. You estimate the price at about $2.77 with your own envelope. The website is not setup to change the shipping price based on USPS rates so if you want to use this method, you will need to estimate the price for the shipping method in your admin. I recommend using a padded envelope and purchasing tracking with it. The padded envelope helps prevent damaged products and tracking helps confirm package arrived to the destination. Tracking is an extra feature and is usually around $.90 so make sure to add that in your shipping price. The tracking number will be printed on the receipt, so SAVE YOUR RECEIPTS!

First Class- this service can be used for anything, but since we are only targeting books we will stay on that specific subject. You can use your own envelope. If you are using an envelope, one book is the maximum you can ship because of the weight restrictions (up to 13 oz.). The estimated time of delivery and price depends on the zip code but from my experience shipping all over the U.S. it takes approximately 2-3 days. Ask the clerk to give you prices for First Class vs. Media Mail. Compare the prices as well as the delivery times- Sometimes you can pay media mail price but still get a fairly fast delivery time. Don't be shy, just ask! And, don't forget to ask for tracking!!

Priority- this service has several options, but I am only going to list three of the most popular.
Priority Mail 2-day small envelope- this service is based on your own envelope(of course you can always buy them at the Post Office for an arm and maybe a leg if you really needed to). It can hold about 3 books (4 will be very tight but can fit). It is based on zip code and weight. The estimated price for this service is about $6.95 and includes $50 insurance and tracking.
Priority Flat Rate small envelope- this service has a FREE (can you believe something is FREE?) envelope and has a fixed price so it does not matter where it is going in the U.S. it is only $5.60. It can hold about 3 books (4 will be very tight but can fit). This option usually takes 2 days to get to the destination and also includes $50 insurance and tracking! I recommend this option if you are wanting the book/music to arrive in a short amount of time and not pay a fortune.
Priority Flat Rate medium box- this is a lot bigger than the envelopes and obviously can hold more items. You can fit about 4-16 books in the medium size box. This also is 2 day delivery and includes $50 insurance and tracking.

Changing products that show on your homepage

When you want to change the books that are displaying on your storefront, you will need to start in 'Pages' because that is considered a page.
1) Click 'Pages'

2) Go to the active homepage (the homepage is the first page your customer will see when visiting your website)

3) Go to Layout/SEO tab to edit the product categories.

4) Once you click on the Layout/SEO, you will be able to manage the categories that show up on your
homepage. If you do not want to take advantage of all three category previews, just set the ones you do not want to 'None' in the drop down menu.

Managing Inventory

The inventory feature is easy to use and helps identify how much inventory you have in stock as well as when you need to order more.

You manage inventory on a "per product" level, and store-wide settings in Store Settings.

First, you can view inventory levels by going to the ‘Products’ drop down the main menu.

On the inventory section you can click the pencil to edit an item individually, or you can bulk edit

Each product has a section to manage stock level and low stock warning.

In Settings > Store Settings you control if customers see inventory, and if so, what they see.

INVENTORY DEFINITIONS:

Current stock level:
How much inventory you have of the specific product. (Ex. 6)

Low stock warning:
Allows customers to see the inventory levels once it reaches the low warning amount. This will appear as “only X amount left.” In order for this feature to work you must have Show Customer Availability set to YES in Store Settings > Inventory Control.

Show Customers Availability:
Do you want customers to know if this product is in stock?

Display As: Do not include inventory quantities:
Only show "In Stock" or "Out of Stock"

Display As: Include inventory quantities:
Customers will be able to see how many of an item is left in stock.

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